Shipping Policy
We aim to deliver your Amélie Active products efficiently and securely. Please review our shipping guidelines below.
Processing Time: 2 working days
| Destination | Customs | Delivery time (working days) | Cost | Free over |
|---|---|---|---|---|
| OMNIVA — Estonia, Lithuania | Customs-free | 3–5 | €7 | €100 |
| OMNIVA — Finland, Sweden | Customs-free | 3–9 | €7 | €100 |
| OMNIVA — France, Poland, Austria, Netherlands, Germany | Customs-free | 5–9 | €6 | €100 |
| OMNIVA — Rest of Europe (EU) | Customs-free | 5–15 | €10.5 | €100 |
| OMNIVA — Ukraine | Customs apply | 9–14 | €9 | €100 |
| OMNIVA — United Kingdom | Customs apply | 6–9 | €7 | €100 |
| OMNIVA — United Arab Emirates | Customs apply | 7–15 | €12 | €100 |
Note: International shipments outside the EU (e.g., United Kingdom, United Arab Emirates) may be subject to local import VAT and duties payable by the recipient on delivery.
All orders include tracking. International orders outside the EU may be subject to customs duties, taxes, or import fees. These costs are the responsibility of the customer and are not included in our shipping rates.
Please ensure that your shipping address is entered correctly when placing an order. We cannot take responsibility for lost packages due to incorrect address information.
Delivery times are estimates and may vary depending on the destination and customs clearance. In rare cases, unforeseen delays may occur that are outside our control.